Knowledge Base

XWEB: Name, Company, Business Phone, & E-mail Fields are Empty

Article ID: 192677

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q192677

SYMPTOMS

You may receive the following warning message when trying to save a custom HTML contact from within the Outlook Web Access Client:
The name, company, business phone, and e-mail fields are empty. You will have to use the next/previous button to open this item.
This behavior will occur only if the following conditions are met:

  • The custom HTML contact form does not contain a General Page. - and -

  • Only one of the following fields were completed before trying to save the contact:

    First Name, Company or Business Phone

WORKAROUND

Simply complete more than one of the required fields before saving the contact.

Keywords: kbprb KB192677


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