Knowledge Base

Pagefile Set Incorrectly on Computers with >2049 MB RAM

Article ID: 192669

Article Last Modified on 10/31/2006

Microsoft Windows NT Server 4.0 Enterprise Edition

This article was previously published under Q192669

SYMPTOMS

If the "Write debugging information to" check box in the ControlPanel/System/ Startup/Shutdown tab is selected on a computer that has more than 2,049 MB of RAM, and the pagefile is currently set to fewer than 2,049 MB, a dialog box will appear indicating that the page file is going to be set to 2,049 MB. This is an incorrect pagefile size. The page file should be set to the amount of RAM + 3 MB, which is the actual amount of pagefile needed for the system to save a memory.dmp in the event of a kernel mode stop.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix. Contact Microsoft Technical Support for more information.

MORE INFORMATION

For additional information about setting the recommended pagefile size and troubleshooting problems of obtaining a memory.dmp file after a kernel mode stop, please see the following articles in the Microsoft Knowledge Base:

130536 Windows NT Does Not Save Memory Dump File After a Crash

Keywords: kbbug KB192669