Article ID: 192662
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition, when used with:
This article was previously published under Q192662
SYMPTOMS
In Systems Management Server 2.0, you may receive the following error
message when you take Remote Control of clients running Windows 95 OEM
Service Release 2.5 (OSR 2.5):
WUSER32.EXE caused an invalid page fault in module COEXIST.DLL.
CAUSE
This problem can occur if the computer is using Primax mouse drivers.
WORKAROUND
To work around this problem, you can disable the mouse drivers from the
Autoexec.bat file. To do this, perform the following steps:
- On the Start menu, click Run and type Sysedit. Click OK.
- On the Window menu, click Autoexec.bat. Locate the following entry:
c:\drivers\pmouse\pmouse.com
- Change this entry to read:
REM c:\drivers\pmouse\pmouse.com
The next time Windows 95 restarts, the standard default mouse driver will
be loaded. If you want to enable the Primax mouse driver again, repeat this
process, but remove
REM from the line in Step 3.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
RESOLUTION
To resolve this problem, obtain the latest version of mouse driver from
Primax or use the standard mouse driver that is installed by Windows 95.
Additional query words: prodsms general protection fault gp gpf win95 win
Keywords: kbbug kbnofix kbremoteprog kbtshoot KB192662