SMS: Remote Control May Stop Responding When Opening Applications
Article ID: 192658
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q192658
SYMPTOMS
When Microsoft Office applications such as Microsoft Word or Microsoft
Excel or others such as PaintBrush are started through Remote Control, a
Systems Management Server client running on a NEC PC98 platform may stop
responding suddenly. The client computer must then be restarted.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Systems
Management Server version 1.2. This problem has been corrected in the
latest U.S. service pack for Microsoft Systems Management Server version
1.2. For information on obtaining the service pack, query on the following
word in the Microsoft Knowledge Base (without the spaces):
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Additional query words: smsrc hang hangs hung rc helpdesk quick viewer window freeze freezes lock locked locks up launched reboot rebooted prodsms
Keywords: kbbug kbfix kbremoteprog kbtshoot KB192658