Article ID: 192633
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Plus! 98 Standard Edition
This article was previously published under Q192633
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.
SYMPTOMS
When you attempt to play one of the video clips in Microsoft Picture It!
Express Help, you may receive the following error message:
Cannot find media file. Please insert the CD into the CD drive and try
again.
CAUSE
This behavior can occur if the Plus! 98 CD-ROM is not in the CD-ROM drive.
RESOLUTION
To resolve this issue, insert the Plus! 98 CD-ROM into the CD-ROM drive,
wait a few seconds, and then attempt to play the video clip again.
NOTE: Press and hold down the SHIFT key when you insert the CD-ROM to
prevent the Plus! 98 CD-ROM from starting automatically.
If this does not resolve the issue, remove and reinstall Plus! 98 using
the Add/Remove Programs tool in Control Panel.
Additional query words: plus98 pie movie
Keywords: kbenv kberrmsg kbprb KB192633