Knowledge Base

Tutor: Online Registration Wizard Does Not Start

Article ID: 192584

Article Last Modified on 11/4/1999


APPLIES TO


This article was previously published under Q192584

SYMPTOMS

When you attempt to use the Online Registration wizard to register one of the My Personal Tutor titles listed in the applies to section of this article, the Online Registration icon may be a generic Microsoft Windows icon, and the Online Registration wizard may not start.

CAUSE

This behavior can occur if a Web browser is not installed on the computer.

RESOLUTION

To resolve this issue, install a Web browser on the computer. You can download and install the latest version of Microsoft Internet Explorer from the following Microsoft Web site:

MORE INFORMATION

To start the Online Registration wizard, click Start, point to Programs, point to Microsoft My Personal Tutor, and then click Online Registration.

Additional query words: mskids mpt square box blank run open

Keywords: kbinterop kbprb KB192584