Knowledge Base

No Information Displayed When Clicking Parent's Room Help Topic

Article ID: 192577

Article Last Modified on 8/18/2005


APPLIES TO


This article was previously published under Q192577

SYMPTOMS

When you attempt to view a Help topic in the Parent's Room of one of the Barney software titles listed in the applies to section of this article, the Help topic may not be displayed.

CAUSE

This behavior can occur if you are using Microsoft Internet Explorer version 4.0 or later.

RESOLUTION

To resolve this issue, download and install the updated Help files for the Barney software titles listed in the applies to section of this article.

The following file is available for download from the Microsoft Download Center:
Release Date: Aug-14-1998

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

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Keywords: kbdownload kbinterop kbprb KB192577