Knowledge Base

Err Msg: Sound Recorder Was Unable to Complete the Conversion

Article ID: 192511

Article Last Modified on 9/30/2003

Microsoft Windows CE Services 2.0
Microsoft Windows CE Services 2.1
Microsoft Windows CE Services 2.2

This article was previously published under Q192511

SYMPTOMS

When you try to convert a Windows sound (.wav) file to Hewlett-Packard Mobile Voice format, you may receive the following error message:

Sound Recorder was unable to complete the conversion.

CAUSE

This behavior can occur if you try to convert a .wav file shorter than 2.4 seconds in length. Files shorter than approximately 2.4 seconds in length cannot be converted to Mobile Voice format due to the codec's packet structure.

RESOLUTION

To prevent this behavior from occurring, convert .wav files only greater than 2.4 seconds in length to Mobile Voice format.

Keywords: kbprb KB192511