Mail Button Missing from Internet Explorer Toolbar
Article ID: 192424
Article Last Modified on 6/5/2007
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Windows 98 Standard Edition
This article was previously published under Q192424
SYMPTOMS
When you run Internet Explorer, the Mail button may be missing from the
Standard Buttons toolbar.
CAUSE
This behavior can occur if there is no e-mail program installed that is
recognized by Internet Explorer. Internet Explorer recognizes e-mail
programs such as NetScape Messenger, Eudora Light 3.05, Microsoft
Exchange, Microsoft Windows Messaging, Microsoft Outlook 97, Microsoft
Outlook 98, and Microsoft Outlook Express. To be recognized by Internet
Explorer, the e-mail program must register itself correctly. Internet
Explorer can recognize any e-mail program that registers itself correctly.
RESOLUTION
To resolve this issue, install any program that Internet Explorer
recognizes as a valid e-mail program. The Mail button is added to the
Standard Buttons toolbar after a valid e-mail program is installed.
Keywords: kbenv kbprb KB192424