Applications May Fail with Access Violation During File Open
Article ID: 192297
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q192297
SYMPTOMS
When a non-administrator opens a file from within an application such as
Microsoft Paint, an access violation (AV) could occur causing the
application to terminate.
Restarting the system is required to clear the problem. The AV occurs in
the MFC DLLs. The problem does not occur if the user is an administrator.
CAUSE
If Shell32.dll is invoked before Rpcss.exe, shell calls CreateEvent() to
create a certain event. An incorrect parameter passed on this call adds
restrictions (security) on the event object.
The problem does not occur if Rpcss.exe initializes first because the right
parameters are passed on the call to create the same event.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the
latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0.
This problem was first corrected in Windows NT 4.0 Service Pack 5.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB192297