Knowledge Base

NetShow Installation on a Terminal Server

Article ID: 192235

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0, Terminal Server Edition

This article was previously published under Q192235

SYMPTOMS

When you attempt to install NetShow On-Demand server on a Windows Terminal Server, the following error message may be displayed:

An Application Using Data Access Object or the Jet Database Engine is currently running. Setup cannot complete until this application is shut down.

CAUSE

This problem is because of the jet database engine for the MSTSC running on the Windows Terminal Server.

RESOLUTION

If you stop the service, the install completes. There are two ways to accomplish this task:

Close any client connections made to itself. Ensure there is no dialog box displayed with a prompt for a connection server.
Open Task Manager and end the Mstsc.exe process.

NOTE: This will end the locally attached session or sessions.

STATUS

Microsoft has confirmed this to be a problem in Windows Terminal Server version 4.0. We are researching this problem and will post additional information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbprb KB192235