Knowledge Base

SMSINST: Runtime I/O Error When Calling a Program

Article ID: 192140

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.0 Standard Edition

This article was previously published under Q192140

MORE INFORMATION

This error can also occur if you have bad media, file corruption, or other I/O errors when reading a file. If you receive this message and your Installer script is not using the "Execute Program" action, this can indicate possible corruption of the source files for the program being repackaged. You should follow standard troubleshooting steps to confirm what the problem is and how to correct it.

SYMPTOMS

When calling another program from a Systems Management Server Installer script, the following error may appear in a dialog box at run time:

Error when executing SMS Package : An I/O error occurred while installing a file. This is normally caused by bad installation media or a corrupt installation file. <Abort><Retry>

CAUSE

The error occurs if the Installer script is using the "Execute Program" action and the "Wait for program to exit" check box is not selected. The Installer script tries to continue processing, but the program being executed has a file in use that the Installer script needs.

RESOLUTION

If your script uses the "Execute Program" action, you may be able to resolve the problem by selecting the "Wait for program to exit" check box in the "Execute Program" action which calls the other program.

Additional query words: prodsms I/O error call

Keywords: kbprb KB192140