Article ID: 192125
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
- Microsoft Outlook 97 Service Pack 1, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Outlook 97 Standard Edition, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Outlook 98 Standard Edition, when used with:
- Microsoft Windows 98 Standard Edition
This article was previously published under Q192125
SYMPTOMS
When you send a message using a Microsoft Outlook client and use the option
for delayed delivery by selecting the Do Not Deliver Before option, the
message may be sent at the wrong time by the Microsoft Exchange Server
computer.
CAUSE
The Microsoft Exchange message transfer agent (MTA) service does not
recognize the change from Standard Time to Daylight Saving Time, and vice
versa. In this case, the sending delay (or ahead of time difference) would
be one hour. Any other time periods are not related to this article.
WORKAROUND
There are two options to workaround this problem:
- Restart the MTA service on the Microsoft Exchange Server computer.
-OR-
- To temporarily workaround the problem (per message) without restarting
the MTA service, set the delayed delivery options using the Send
Options For This Message dialog box by performing the following steps:
- From the message window, select Properties from the File menu.
- Click Send Options.
- Click the Microsoft Exchange Server tab.
- Under Send This Item, select the appropriate number of minutes,
hours, days, or weeks.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 4.0, 5.0, and 5.5.
MORE INFORMATION
After Daylight Saving Time takes effect, messages set for delayed
delivery, on April 15, may be sent an hour earlier than expected. For
example, if you send a message to be delivered on April 15 at 4:00pm, the
message is delivered at 3:00pm, instead of 4:00pm. The opposite behavior
may occur on October 15 (messages sent an hour later than expected) when
Standard Time takes effect.
If the requested delivery delay is less than one hour, the message will be
sent immediately. For example, assume it is currently 2:30pm on April 15
(DST). Send a message that is to be delivered at 3:00pm. The message is
delivered right away (within a few minutes), instead of waiting until
3:00pm.
Additional query words: incorrect
Keywords: kbbug kbpending KB192125