Knowledge Base

WD2000: Compressed PICT Files Insert as QuickTime Logo

Article ID: 192091

Article Last Modified on 12/6/2000

Microsoft Word 2000 Standard Edition

This article was previously published under Q192091

SYMPTOMS

When you insert a graphic that was created in PhotoShop 5.0 for the Macintosh into Microsoft Word 2000 for Windows, you may see one of the following message boxes instead of the actual graphic:

   QuickTime and a
   Photo - JPEG decompressor
   are needed to see this picture

OR

   A QuickTime logo that says "QuickTime PICT"

You may also see this message when you open a Word 98 Macintosh Edition document that contains this type of graphic in Word 2000 for Windows.

CAUSE

The problem originates on the Macintosh platform. Any Macintosh PICT that uses the QuickTime or photo-JPEG compression method cannot be translated by the Windows PICT filter.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Word uses the PICT filter when trying to insert these types of graphics into a document. If the filter is not installed or is damaged, the following message appears:

   A graphics filter that can read this graphic file is not installed on
   your computer.

The problem also occurs when the graphic is saved as 32-bit or 16-bit with compression. NOTE: This problem does not occur in Word 98 Macintosh Edition.

Additional query words: compress upgrade mac conv

Keywords: kbbug kbnofix KB192091