Knowledge Base

DSS80: Cannot Hear CD Audio When You Unplug Speakers

Article ID: 191785

Article Last Modified on 7/25/2001


APPLIES TO


This article was previously published under Q191785

SYMPTOMS

When you unplug the Microsoft Digital Sound System 80 speakers from the Universal Serial Bus (USB) port on your computer, you may not be able to hear CD audio through an analog device such as a sound card.

CAUSE

This behavior can occur if digital CD audio is enabled on the computer.

RESOLUTION

To resolve this issue, follow these steps:

  1. Plug the Digital Sound System 80 speakers into the USB port.
  2. Click Start, point to Settings, and then click Control Panel.
  3. Double-click Multimedia.
  4. Click the CD Music tab.
  5. Click to clear the "Enable digital CD audio for this CD-ROM device" check box.
  6. Click the Audio tab.
  7. Under Playback, click your sound card in the Preferred Device box, and then click OK.
  8. Close Control Panel.
  9. Unplug the Digital Sound System 80 speakers from the USB port.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

Additional query words: dss-80 music unavailable compact disc

Keywords: kbhardware kbenv kbprb kbsound KB191785