USB Devices May Not Be Detected by Windows 98
Article ID: 191772
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Digital Sound System 80 1.0 Standard Edition
- Microsoft IntelliMouse USB
- Microsoft Natural Keyboard Elite
- Microsoft SideWinder Force Feedback Wheel
- Microsoft SideWinder Dual Strike
- Microsoft SideWinder Force Feedback 2
- Microsoft SideWinder Freestyle Pro
- Microsoft SideWinder Game Pad Pro
- Microsoft SideWinder Game Pad 1.0
- Microsoft SideWinder Game Voice
- Microsoft SideWinder Plug & Play Game Pad
- Microsoft SideWinder Precision 2 1.0
- Microsoft SideWinder Precision Pro 2.0
- Microsoft SideWinder Precision Racing Wheel
- Microsoft SideWinder Strategic Commander
- Microsoft Windows 98 Standard Edition
This article was previously published under Q191772
SYMPTOMS
When you plug a Universal Serial Bus (USB) device into the USB port on
your computer, the device may not be detected by Microsoft Windows 98.
CAUSE
This behavior can occur if USB support is not enabled on your computer.
RESOLUTION
To resolve this issue, check the status of the USB components in Device
Manager. To do this, follow these steps:
- Click Start, point to Settings, and then click
Control Panel.
- Double-click System.
- Click the Device Manager tab.
- Click the PLUS SIGN (+) beside Universal Serial Bus
Controller to expand the branch.
If Universal Serial Bus Controller is not listed in Device Manager,
USB support may not be enabled in your computer's BIOS. Contact your
computer manufacturer for instructions on how to enable USB support
on your computer.
- Under Universal Serial Bus Controller, you should see the following
components:
- PCI to USB Universal Host Controller
- USB Root Hub
If a problem exists with a component or device, the device is listed
with a symbol indicating the nature of the problem.
A black exclamation point (!) on a yellow field indicates the device
is in a problem state. A device in a problem state is not functioning.
A problem code explaining the problem is displayed for the device.
A red "X" indicates a disabled device. A disabled device is a device
that is physically present in the system and consuming resources, but
does not have a protected-mode driver loaded.
A blue "i" on a white field indicates the resource settings for the
device were manually selected. It does not indicate a problem state
or disabled device.
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Keywords: kbenv kbfaq kbhardware kbprb KB191772