Article ID: 191756
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
This article was previously published under Q191756
SYMPTOMS
When a child window of the main window is created in a separate UI thread
and the child window has the WS_SYSMENU style, when you switch to the child
window's system menu by pressing the right arrow, the system stops
responding and, eventually, after switching between other applications, the
following blue screen STOP message may occur:
STOP: 0x0000001E (0xC0000005, 0xA000E0DC, 0x00000001, 0x000000E4)
KMODE_EXCEPTION_NOT_HANDLED
win32k.sys
For example, if an MDI child window is running on a separate thread and you
select a menu item, such as the File menu, and then press the right arrow
key, the frame or application's system menu will appear (that is, where you
move, size, minimize, maximize, and so on). If you press the right arrow
key again, the child window's system menu will appear. After you arrow
down, the menu items are not highlighted as expected. When you switch
(press ALT+TAB) to another application, the system menu remains on top and
does not redraw properly.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: repaint redraws display screen bugcheck
Keywords: kbhotfixserver kbqfe kbbug kbfix KB191756