Err Msg: This Upgrade of IntelliPoint Software Cannot Find...
Article ID: 191709
Article Last Modified on 8/11/1999
APPLIES TO
- Microsoft IntelliPoint 2.2
- Microsoft IntelliPoint 2.2a
This article was previously published under Q191709
SYMPTOMS
When you download the Microsoft IntelliPoint software update from the
Microsoft IntelliPoint Web site and then attempt to install it, you may
receive the following error message:
This upgrade of IntelliPoint software cannot find IntelliPoint
version 1.1 or later on your computer. Please insert the disk for
IntelliPoint 1.1 or later into your disk drive, and then click OK,
or install IntelliPoint 1.1 or later onto your computer, and then
rerun this upgrade software.
CAUSE
This behavior can occur if the following conditions are true:
- The IntelliPoint software is not currently installed on your computer.
- The IntelliPoint software was originally installed from an OEM system
CD-ROM.
RESOLUTION
To resolve this issue, click OK and then navigate to the folder on
the OEM CD-ROM in which the IntelliPoint software installation files
are located. Alternatively, you can reinstall the IntelliPoint 1.1
or later software and then install the IntelliPoint 2.2 update.
Additional query words: intelli point mouse
Keywords: kberrmsg kbsetup kbprb KB191709