Stop 0x00000050 When Printing to an HP 5 or 6 Printer with Hewlett-Packards Drivers

RESOLUTION

Hewlett-Packard is developing an updated driver. To work around the problem, you can:

• Use the Windows Terminal Server-provided drivers for the Hewlett-Packard 4 series printers. There is no loss of ray management or resolution.
• For the 6P/MP printer:
  
  The following file is available for download from the Microsoft Download Center:
  

  Download Nt4_6p.exe now

  For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

  119591 How to Obtain Microsoft Support Files from Online Services

  Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
• For the 5P/MP, revert to using the driver that comes with Terminal Server, not the one from the installation diskette.
• Contact Hewlett-Packard to download the latest updated drivers. To do so, click the following Hewlett-Packard FTP link or Web site:

  ftp://ftp.hp.com/pub/printers/software/lj304en.exe

  http://welcome.hp.com/country/us/en/support.html

NOTE: It may prove necessary to manually remove the existing print drivers from the Terminal Server prior to changing the print drivers. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.