PSS ID Number: 191651
Article Last Modified on 10/28/2002
The information in this article applies to:
- Microsoft Arthur's Brainteasers 1.0
- Microsoft Arthur's Math Carnival 1.0
- Microsoft Arthur's Reading Roundup 1.0
- ActiMates Software Sampler 1.0
This article was previously published under Q191651
SYMPTOMS
When you attempt to start one of the software titles listed above and the
CD-ROM for the program is not inserted in the CD-ROM drive, you receive the
following error message
Problem with Shortcut
The drive or network connection that the shortcut '<title>.lnk' refers
to is unavailable. Make sure that the disk is properly inserted or the
network resource is available, and then try again.
where <title> is the name of the program you are attempting to start.
Additionally, if you remove the software title's CD-ROM from the CD-ROM
drive while the software title is running, you receive the following error
message
Error Reading CD-ROM in drive <drive>.
Please Insert CD-ROM with Serial Number ####-#### in Drive <drive>.
If the CD is still in the drive, it may require cleaning. Press Enter
for OK or ESC to Cancel.
where <drive> is the letter of the CD-ROM drive.
RESOLUTION
To prevent this issue from occurring, insert the CD-ROM for the software
title into the CD-ROM drive before you start the program.
REFERENCES
For more information about how to solve problems related to Microsoft
ActiMates characters, use the ActiMates Troubleshooter located at
the following Microsoft Web site:
Additional query words: acti-mates acta mates compact disc cdrom kbimu
Keywords: kberrmsg kbhowto KB191651
Technology: _IKkbbogus kbActimatesSampler kbActimatesSearch kbArthursBrainteasers kbArthursMath kbArthursReading kbHomeProdSearch kbZNotKeyword