KB191622 - Setup Does Not Detect Multiple Display Adapters Correctly

Article ID: 191622

Article Last Modified on 1/23/2007

Microsoft Windows Millennium Edition
Microsoft Windows 98 Second Edition
Microsoft Windows 98 Standard Edition

This article was previously published under Q191622

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you install Windows 98 or Windows Millennium Edition (Me) on a computer with multiple video adapters, Setup may not detect your video adapters correctly.

RESOLUTION

To resolve this issue, run Setup with only one video adapter in your computer. After Setup is finished, reinstall your addititonal video adapters, and then enable multiple display support. For information about how to enable multiple display support, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 179602
TITLE : How to Enable Multiple Display Support Using Windows 98

MORE INFORMATION

If your computer has an onboard video adapter, you should run Setup using only the onboard adapter.

For additional information about multiple display support in Windows 98, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 182930
TITLE : How to Troubleshoot Multiple Display Support in Windows 98/Me

Additional query words: HWDISMM multi multimon

Keywords: kbdisplay kbfaq kbprb kbsetup KB191622