Knowledge Base

XCLN: Excel Translator Unable to Recognize File

Article ID: 191596

Article Last Modified on 4/20/2000

Microsoft Outlook 98 Standard Edition

This article was previously published under Q191596

SYMPTOMS

When you attempt to import a Microsoft Excel (.xls) file into Microsoft Outlook 98, you may encounter the following error message:

An error has occurred in the Microsoft Excel translator while getting the contents of a file system.

The file <path\filename> was not recognized. The Microsoft Excel translator was unable to recognize this file. It could be the wrong file, a version of the file type which is not supported by this translator, or the file might be corrupt.

CAUSE

The .xls file specified is open and in use by Microsoft Excel or another program.

WORKAROUND

Close Microsoft Excel or any other program using the .xls file and retry the import procedure.

Additional query words: 8.5

Keywords: kbprb KB191596