Knowledge Base

Error Message: This Computer's Display Is Currently Running in...

Article ID: 191450

Article Last Modified on 10/3/2003


APPLIES TO


This article was previously published under Q191450

SYMPTOMS

When you start one of the programs listed at the beginning of this article, you may receive the following error message:

This computer's display is currently running in 16 color mode.

For proper operation 256 color mode is required. Run the Windows Control Panel, select Display, and on the Settings tab, change the Color Palette value to 256 colors.

CAUSE

This issue occurs if the Microsoft Windows color depth setting is set to only 16 colors.

RESOLUTION

To start the program successfully, set the Windows color depth setting to at least 256 colors. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. Click the Settings tab.
  4. In the Color Palette or Colors box, click 256 Colors, and then click OK.
  5. If you are prompted to restart the computer, do so.

Additional query words: HP99 GR99 errmsg greet99 kbimu

Keywords: kberrmsg kbenv kbprb kbfaq kbdisplay KB191450