KB191364 - Two PC Cards Detected for Every One Inserted Into Your Computer

Article ID: 191364

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q191364

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

After you upgrade to Windows 98, you may experience one or both of the following symptoms:

Two PC Card (PCMCIA) devices are detected for every one inserted into your computer.
An additional Texas Instruments Peripheral Component Interconnect (PCI) 1130 CardBus controller is displayed in Device Manager.

CAUSE

This behavior can occur if you are using a Dell Xpi CD Latitude laptop computer with Phoenix Basic Input/Output System (BIOS) version A04.

RESOLUTION

To resolve this behavior, obtain the A10 BIOS revision from Dell Computer Corporation's Web site or Dell Technical Support.

MORE INFORMATION

After you install the BIOS revision, device detection functions properly, but there are still two Texas Instruments PCI 1130 CardBus controllers displayed in Device Manager. This is normal behavior because Device Manager displays one controller for each socket.

For information about how to update your computer's BIOS, please contact Dell Computer Corporation.

For information about how to contact Dell Computer Corporation, query in the Microsoft Knowledge Base for one of the following articles:

ARTICLE-ID: 65416
TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: 60781
TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: 60782
TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: HWPCMCIA

Keywords: kbenv kbhardware kbprb KB191364