KB191303 - SMS: Ipconfig.exe Makes Inventory Stop Responding on Computers Running Windows for Workgroups 3.11

Article ID: 191303

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q191303

SYMPTOMS

Ipconfig.exe causes inventory to stop responding on Windows for Workgroups 3.11 client computers running VLM without the TCP/IP protocol.

When running Runsms.bat in verbose mode, the following error message is displayed:

Windows IP configuration version 1.0. Error: Winsock failed to initialize.

Inventory stops responding at 43 percent and the computer must be restarted.

WORKAROUND

To work around this problem, disable TCP/IP inventory collection by creating an Smssafe.tmp file in the Ms\Sms\Data subdirectory. This file should contain the following line:

    WolverineInfo=CRASHED

For additional information, see the following article in the Microsoft Knowledge Base:

139908 Creating a SMSSAFE.TMP To Bypass Specific Hardware Detection

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsms sp sp4 WFW reboot rebooted hang hangs hung freeze freezes frozen

Keywords: kbbug kbfix kbinventory KB191303