Knowledge Base

Windows Media Player Help Topic

Article ID: 191296

Article Last Modified on 8/29/2001

Microsoft Windows Media Player 5.2

This article was previously published under Q191296

SYMPTOMS

When you view the Windows Media Player Help topic "Make sure the appropriate video codec is installed," step 1 incorrectly states:

While the media file is playing, click the View menu, and then click Options.

RESOLUTION

Step 1 should read:

While the media file is playing, click the File menu, and then click Properties.

MORE INFORMATION

To view the "The appropriate codec is not installed in Media Player" topic, follow these steps:

On the Help menu, click Help Topics.
On the Contents tab, double-click Troubleshooting.
Double-click "If you have trouble using Media Player."
Click "I am not hearing sound."
Click "The appropriate codec is not installed in Media Player."

Keywords: kbprb KB191296