KB191283 - Cannot Install 3Com 3C509B Network Adapter in Windows 98

Article ID: 191283

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q191283

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you double-click the Network tool in Control Panel after installing a 3Com 3C509B network adapter in your computer, you may receive the following message:

You have selected a Plug and Play adapter. Please turn off your machine and install the adapter, then turn your machine on again.

You continue to receive this message even after following the instructions.

Also, Device Manager may display a red "X" next to the network adapter, with a status of "Code 22" in the network adapter's properties.

RESOLUTION

To resolve this behavior, obtain the updated 3C509B network adapter drivers from 3Com Corporation.

MORE INFORMATION

For information about how to contact 3Com Corporation, query in the Microsoft Knowledge Base for one of the following articles:

ARTICLE-ID: 65416
TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: 60781
TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: 60782
TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: HWPCMCIA

Keywords: kb3rdparty kbhardware kbprb KB191283