Knowledge Base

OL97: Changes Lost in Attached Word File When Forwarded

Article ID: 190926

Article Last Modified on 1/23/2007

Microsoft Outlook 97 Standard Edition
Microsoft Word 97 Standard Edition

This article was previously published under Q190926

SYMPTOMS

Using Microsoft Outlook 97, when you forward an attachment after editing the attachment, the recipient does not see the changes.

CAUSE

The changes were not saved in Outlook.

RESOLUTION

After making the changes in Microsoft Word 97 for Windows you must close the message in Outlook. You will then be prompted to Save Changes. Click Yes. You can now re-open and forward the message with your changes included.

MORE INFORMATION

Because of the way Word saves the document, close the e-mail message after making changes. When you are prompted to save the changes, click Yes.

Additional query words: missing gone

Keywords: kbinterop kbprb KB190926