Knowledge Base

Unable to Connect to ISP After You Install Windows CE Services

Article ID: 190909

Article Last Modified on 9/30/2003


APPLIES TO


This article was previously published under Q190909

SYMPTOMS

After you install Windows CE Services on a desktop or laptop computer, you may be unable to connect to your Internet service provider (ISP).

CAUSE

This behavior can occur if the Windows CE Services installation program overwrites the ISP scripting entries.

RESOLUTION

To resolve this issue, reinstall the software provided by the ISP.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

Additional query words: hand held sprynet dccman

Keywords: kbsetup kbprb kb3rdparty KB190909