KB190891 - SMS Doc Err: RSERVICE Is Unable to Install Rcmdsvc.exe

Article ID: 190891

Article Last Modified on 6/14/2005

Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q190891

SYMPTOMS

Pages 27-30 of the Systems Management Server Resource Guide Supplement provide steps for the unattended installation of the Systems Management Server client. The documentation incorrectly states that RSERVICE can be used to install the Remote Command Server service (Rcmdsvc.exe).

CAUSE

Rcmdsvc.exe runs under the LocalSystem account. However, RSERVICE is unable to configure a service to start up using the LocalSystem account.

WORKAROUND

To work around this problem, do any one of the following:

Install Rcmdsvc.exe by using the steps outlined in the Windows NT Resource Kit documentation.

-or-

Obtain the hotfix mentioned in the following article in the Microsoft Knowledge Base:
190832 SMS: RSERVICE Unable to Configure Service to Use the LocalSystem
-or-
Wait for the next Systems Management Server service pack, which will include the hotfix mentioned in article
190832

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

MORE INFORMATION

The following is an example initialization file for the Remote Command Server installation that must be used in conjunction with hotfix mentioned above.

[domain name]
; all workstations in domain "domain"
;domain=ntwd
; or, for this named "domain", use the listed machine(s)
;domain=listed
EC_SALES=NTWD

[machine list]
; specifically include or exclude certain machines

[service account]
; needs domain user rights and local admin rights. Only needed when
; using /C.
*=EC_SALES\SMS_RCMD

[service name]
*=Remote Command Server

[executable file]
*=RCMDSVC.EXE

[installation directory]
; best to keep this consistent, all systems have a C: drive
*=c:\sms_rcmd

[startup parameters]

[source directory]
*=\\server1\rcmd

[other files]

[access permissions]
*=Administrators:FULL

[automatic start]
*=yes

[registry settings]
*="key:HKLM\System\CurrentControlSet\Services\Remote Command Server"
SZ:"DependOnService=LanmanServer"

[logfile path]
*=\\server1\rcmd\rcmd.log

Additional query words: prodsms startup

Keywords: kbbug kbdocerr kbfix kbqfe KB190891