"Unable to Download Components" Adding Optional Components
Article ID: 190830
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
This article was previously published under Q190830
SYMPTOMS
When you try to add Internet Explorer components by clicking Product
Updates on the Help menu or by using the Add/Remove Programs tool in
Control Panel, you cannot add components from the Internet Explorer
CD-ROM and you are prompted to connect to the Web. If you choose not
to connect, you receive the following error message:
Unable to download components
CAUSE
When you try to add a component by clicking Product Updates on the Help
menu or by using the Add/Remove Programs tool in Control Panel, you are
directed to the Microsoft Windows Update for Internet Explorer Web site
for the latest versions of any updates.
RESOLUTION
To install additional components from the Internet Explorer CD-ROM, insert
the CD-ROM, and then click Add Components.
STATUS
This behavior is by design.
Keywords: kberrmsg kbprb KB190830