KB190728 - XADM: Background Thread FDoMaintenance Halted Due to Error 0xfffffc15

Article ID: 190728

Article Last Modified on 10/27/2006

Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q190728

SYMPTOMS

After you apply an information store hotfix, you may see the following error message in the application event log of a computer running Exchange Server version 5.5:

Event ID: 7200
Source: MSExchangeIS Public
Type: Error
Category: General
Description:
Background thread FDoMaintenance halted due to error code 0xfffffc15.

CAUSE

This error message appears after you apply a hotfix for Store.exe (build numbers between 2191 and 2217).

This message only appears during the scheduled information store maintenance (by default between 1:00A.M. and 6:00A.M.)

WORKAROUND

To work around this problem, apply the latest U.S. service pack for Microsoft Exchange Server version 5.5. For information on obtaining the service pack, please see the following article in the Microsoft Knowledge Base:

191014 How to Obtain the Latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Exchange Server version 5.5.

MORE INFORMATION

Note this issue is only relevant to customers reporting the exact error message above. If the error code is other than 0xfffffc15, it may be a different issue.

Keywords: kbbug kbfix KB190728