Knowledge Base

XFOR: Internet Mail Service Is Not Copying Administrator on NDRs

Article ID: 190708

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q190708

SYMPTOMS

When you send a message through the Internet Mail Service, with a bad SMTP address, the receiving host may respond with a "550"' error after the RCPT TO: command is sent (RFC-821). The Internet Mail Service then generates a non-delivery report (NDR) and sends it to the user. This NDR is not copied to the Administrator mailbox, even though the notifications button on the Internet Mail Service is set to "All."

Examples of NDRs that do make it to the Administrator mailbox include the following:
  • Unbalanced open & closed brackets
  • Host unknown
  • Max time for delivery expired
NOTE: This may not be a complete listing and is subject to change.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server, version 5.0.

Keywords: kbbug kbfix KB190708