KB190656 - Cannot Install Novell Client32 Software on a Computer with Either the Microsoft Client for Novell Networks or the Microsoft NDS Client Already Installed

Article ID: 190656

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q190656

SYMPTOMS

When you install the Novell Client32 NetWare client from a NetWare source, you may receive a page fault error message. When this occurs, the client installation is not successful, and all .inf files in the Windows\Inf folder are unavailable. You cannot then add any new network clients because all the .inf files are unavailable.

CAUSE

After it has finished uninstalling all NetWare components, the Novell Setup.exe program calls a function that modifies some of the .inf files and then renames the Windows\Inf folder to Windows\Inffni. During this renaming process, the Microsoft Netdi.dll may experience a minor fault and the renaming of the Windows\Inffni folder to Windows\inf does not occur.

RESOLUTION

The following file is available for download from the Microsoft Download Center:

Download Netdi.dll now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

The English-language version of this fix should have the following file attributes or later:

   Date      Version     Size      File name
   -----------------------------------------
   7/21/98   4.10.2029   317,840   Netdi.dll

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

This problem was corrected in Windows 98 Second Edition.

MORE INFORMATION

If this problem occurs without the fix in place, simply rename the Windows\Inffni folder back to Windows\Inf.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kbhotfixserver kbqfe kb3rdparty kbgraphxlinkcritical kbnetwork kbprb KB190656