"Windows Media Player cannot open <web address>" error message when you click a link to a multimedia file on a Web page
Article ID: 190533
Article Last Modified on 9/11/2006
APPLIES TO
- Microsoft Windows Media Player 5.2
- Microsoft Windows Media Player 7.0
This article was previously published under Q190533
SYMPTOMS
When you click a link to a multimedia file on a Web page you may receive
the following error message:
Windows Media Player cannot open <web address>. Please verify that the
path and filename are correct and try again.
If you click Details the following information is displayed:
Windows Media Player cannot open <web site>. Please verify that the path
and filename are correct and try again. (Error=80070005)
CAUSE
This behavior can occur with multimedia files other than .asf files if
authentication (username and password) is required.
RESOLUTION
To work around this problem save the file to your hard disk and then open
the file. To do so, follow these steps:
- In your Web browser, right-click the link.
- Click Save Target As on the shortcut menu, and save the file to
your hard disk.
- Double-click the file on your hard disk.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows Media
Player. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
Additional query words: netshow
Keywords: kberrmsg kbprb KB190533