Knowledge Base

XADM: Error 0xc0020422 Installing Service Pack

Article ID: 190442

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q190442

SYMPTOMS

If an Exchange service has been set to be disabled prior to installation of a service pack, the following error message appears:
The specified service is disabled and cannot be started.

Microsoft Windows NT
ID no: 0xc020422

CAUSE

After the update is complete, Exchange-related services are restarted. If a service does not start, the above error message appears.

RESOLUTION

To resolve the issue, set any services that are disabled to MANUAL or AUTO, and re-install the service pack. After the update is complete, the services can be set back to their preferred settings.

Additional query words: SP1

Keywords: kbprb KB190442


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