Knowledge Base

OL98: (CW) Cannot Send Attachments with Long File Names

Article ID: 190429

Article Last Modified on 11/19/1999

APPLIES TO

This article was previously published under Q190429
NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other (CW) option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

In Microsoft Outlook 98, you may find attachments you send or receive do not display their entire long file name.

CAUSE

You are using the, MS Outlook Support for Lotus cc:Mail service, from the Microsoft Office 97 ValuPack and corresponding with a Lotus cc:Mail 8.x email client.

MORE INFORMATION

The following describes limitations of long file name attachments, when sending mail between Outlook using, MS Outlook Support for Lotus cc:Mail service, and a Lotus cc:Mail 8.x email client:

  • When sending from Outlook to Outlook, long file names and their extensions are preserved.
  • When sending from Outlook, to a Lotus cc:Mail 8.x email client, long file names are truncated with a tilde (~) character but their extensions are preserved.
  • When sending from a cc:Mail 8.x email client to Outlook, long file names are cut off at the 8th character and their extensions are missing.
  • When sending cc:Mail 8.x to cc:Mail 8.x, long file names and their extensions are preserved.

REFERENCES

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: ccmail 98

Keywords: kbinterop kbprb KB190429


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