Knowledge Base

PPT97: Presentation Conference Command Unavailable

Article ID: 190403

Article Last Modified on 11/9/2000

Microsoft PowerPoint 97 Standard Edition

This article was previously published under Q190403

SYMPTOMS

When you click the Tools menu in PowerPoint, the Presentation Conferencing command may be unavailable (dimmed).

CAUSE

This problem may occur if the following conditions are true:

TCP/IP is not installed on your computer.

-or-
You are running a shared version of Windows 95.

-or-
TCP/IP is installed or configured incorrectly on your computer.

RESOLUTION

To correct this problem, use any of the following methods:

Install TCP/IP if it is not installed.
Install a local copy of Windows 95.
Reconfigure your TCP/IP configuration.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

189647 PPT97: Presentation Conference Troubleshooting Guide

189699 PPT97: Presentation Conference Fails with Errors

Additional query words: 8.00 ppt97 powerpnt unavailable novell items lists nt 3.51 grayed protocol select

Keywords: kbbug kbnofix kbnetwork kbconf KB190403