Knowledge Base

Hard Disks Missing After Resuming from Suspend Mode

Article ID: 190368

Article Last Modified on 1/23/2007

Microsoft Windows 95
Microsoft Windows 98 Standard Edition

This article was previously published under Q190368

SYMPTOMS

After you resume your Toshiba laptop computer from Suspend mode, hard disks attached to the AMD small computer system interface (SCSI) controller may be missing in My Computer and Windows Explorer.

CAUSE

This behavior can occur if you suspend and resume your computer while it is in its docking station. The Advanced Power Management (APM) BIOS used by Toshiba laptop computers does support suspending and resuming while the computer is docked.

RESOLUTION

To prevent this behavior from occurring, obtain the TAP utility from Toshiba's Web site. The TAP utility prevents the computer from going into Suspend mode while it is docked.

Additional query words: deskstation notebook

Keywords: kbpowerman kbprb kbui KB190368