Knowledge Base

PPT97: Pack and Go Never Prompts to Insert Disk in Drive A

Article ID: 190323

Article Last Modified on 7/12/2001

APPLIES TO

This article was previously published under Q190323

SYMPTOMS

While attempting to run Pack And Go you may receive the following error message:
A:\ is not accessible.

CAUSE

When running Pack And Go and selecting the A drive as the drive to which to save the file, you are never prompted to insert a disk into Drive A. If there is no disk in Drive A, the error appears.

RESOLUTION

Insert a disk into Drive A and click Retry. It should now work as expected.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 8.00 PNG ppt8.0 diskette ppt97

Keywords: kberrmsg kbprb kbpng KB190323


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