Article ID: 190320
Article Last Modified on 7/12/2001
APPLIES TO
- Microsoft PowerPoint 97 Standard Edition
This article was previously published under Q190320
SYMPTOMS
If you try to unpack a presentation that was packed with the Pack And
Go Wizard to a folder whose name contains extended or international
characters, you receive an error message similar to this:
Pack and Go Setup was unable to install the presentation. This disk
may be full, you may not have write permission for '<directory name>',
or it may already contain a presentation with the same name.
This message occurs if the folder does not exist. If the folder already
exists, you receive this error:
The directory '<directory name>' does not exist. Would you like to
create it?
If you click OK, the presentation may install to the correct folder;
however. Pngsetup.exe may also create a corrupt folder on the same drive.
CAUSE
Pngsetup.exe (the file that unpacks a Pack and Go presentation) is a
16-bit program that can run under Windows 3.1, Windows 95, or Windows
NT. Pngsetup.exe does not support folder names with extended characters.
RESOLUTION
When you run Pngsetup.exe, choose a folder whose name does not contain
extended or international characters in which to unpack the presentation.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed
at the beginning of this article.
Additional query words: 8.00 ppt8 png circumflex umlaut cedilla accent accented grave acute aring vinculum double-dot foreign ansi ascii letters glyphs words
Keywords: kberrmsg kbprb kbpng KB190320