IIS Administrator Service Fails to Stop
Article ID: 190141
Article Last Modified on 9/22/2005
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Internet Information Server 4.0
This article was previously published under Q190141
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:
SYMPTOMS
When you shut down the Microsoft Internet Information Server (IIS)
Administrator service, you may receive an error stating that the service
could not be stopped, or that it did not respond in time. If you try to
stop it again, you will either receive a Dr. Watson in Inetinfo.exe or
another error from the Service Control Manager stating that the service
cannot be controlled in its current state.
CAUSE
The IIS Administrator service fails to stop because it is in an endless
loop waiting on open connections to drain.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Internet Information
Server version 4.0.
This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: IIS hotfix hot fix qfe quick fix engineering
Keywords: kbbug kbfix kbqfe kbhotfixserver KB190141