XCLN: Messages with Attachments Sent over IMS, Attachments Move
Article ID: 190128
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
- Microsoft Outlook 97 Service Pack 1, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Outlook 97 Standard Edition, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Outlook 98 Standard Edition, when used with:
- Microsoft Windows 98 Standard Edition
This article was previously published under Q190128
SYMPTOMS
When a user sends a message with an attachment embedded in the text through
the Internet Mail Service (Internet Mail Connector in Exchange Server 4.0),
when the message is received, the attachment moves to either the top or the
bottom of the message depending on the client. In the Microsoft Outlook
client, the attachment will be located at the bottom of the received
message with all the text above it. When you open the same message in the
Microsoft Exchange 5.0 Client, the attachment is located above the text.
Moreover, when the message received in the Outlook client is printed, the
attachment moves to the top of the message with the text below it.
WORKAROUND
If the received message has an attachment, have the recipients look both at
the top and the bottom of the messages for the attachments.
STATUS
This is by design. It is the default behavior of the Microsoft Exchange and
Microsoft Outlook clients for messages received through the Internet Mail
Service. The only way to preserve attachment position at this time is with
TNEF (Transport Neutral Encoding Format).
Keywords: kbprb KB190128