Article ID: 189989
Article Last Modified on 6/5/2007
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Second Edition
This article was previously published under Q189989
SYMPTOMS
When you run Internet Explorer , you may receive the following error
message:
Runtime Error 216 at 00009275.
Note that this behavior may occur intermittently.
CAUSE
This issue can occur if you are running the Oakley SmartWheel version 1.0
mouse driver.
RESOLUTION
To resolve this issue, contact Oakley Data Services to inquire about the
availability of a fix for this issue.
To work around this issue, use either of the following methods.
Method 1
Uninstall the Oakley SmartWheel version 1.0 mouse driver, and then install
a Microsoft mouse driver. To do so, use the following steps:
- Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
- Click Oakley SmartWheel 1.0, click Add/Remove, and then click OK.
- Install a Microsoft mouse driver. For information about how to do so,
view the documentation included with your mouse or computer.
Method 2
Change the screen area in the Display Properties dialog box to 800 X 600
pixels. To do so, use the following steps:
- Click Start, point to Settings, click Control Panel, and then double-click Display.
- Click the Settings tab, and then under Screen Area, move the slider to 800 X 600 pixels.
- Click OK, click OK, and then click Yes.
If the steps in this article do not solve this issue, please click the following link to view additional information about the "Runtime Error 216" error message:
259279 Error Message: Runtime Error 216
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: 4.00 1.00
Keywords: kberrmsg kbenv kbprb kb3rdparty KB189989