Knowledge Base

OL98: Contacts Phone Number Appears Improperly Formatted

Article ID: 189907

Article Last Modified on 8/13/1999


APPLIES TO


This article was previously published under Q189907

SYMPTOMS

When creating seven-digit phone number entries in a Microsoft Outlook Contact form, you notice that the area code is not automatically added on some entries.

CAUSE

You have inadvertently entered a seven-digit phone number which begins with the number 1.

RESOLUTION

Check the seven-digit phone number and reenter it without the 1.

MORE INFORMATION

By agreement among telephony providers, the number 1 is reserved to signify long distance or other special access. This convention is observed internationally.

Additional query words: 98

Keywords: kbprb KB189907