Knowledge Base

OL97: Contacts Phone Number Appears Improperly Formatted

Article ID: 189905

Article Last Modified on 1/23/2007

Microsoft Outlook 97 Standard Edition

This article was previously published under Q189905

SYMPTOMS

When creating seven-digit phone number entries in a Microsoft Outlook Contact form, you notice that the area code is not automatically added on some entries.

CAUSE

You have inadvertently entered a seven-digit phone number which begins with the number 1.

RESOLUTION

Check the seven-digit phone number and reenter it without the 1.

MORE INFORMATION

By agreement among telephony providers, the number 1 is reserved to signify long distance or other special access. This convention is observed internationally.

Keywords: kbprb KB189905