KB189886 - Unable to Install Windows 98 CD-ROM Interactive Demonstrations

Article ID: 189886

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q189886

If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

When you attempt to run the interactive demonstrations on the Windows 98 CD-ROM, you may experience the following symptoms:

When you click Interactive CD Samplers on the Windows 98 CD-ROM screen, you may receive the following error message:
MS-SMPLR caused an invalid page fault in module OLEPRO32.dll @ 015f:f308742
When you attempt to run Setup for the Dilbert's Desktop Games demonstration by double-clicking the Dilbert.exe file in the Cdsamples\Demos\Dib folder on the Windows 98 CD-ROM, you may receive the following error message:
Could not create a destination file c:\windows\temp\~IS_CMPX.~~~
Error number: 2
When you click OK, you may receive the following error message:
InstallShield Self-extracting EXE:
Extract failed: return from extract=-8

CAUSE

This behavior can occur if your Windows\Temp folder is missing.

RESOLUTION

To resolve this issue, use either of the following methods:

Method 1

Re-create the Temp folder in the Windows folder.

For information about how to create a folder, click Start, click Help, click the Index tab, type creating, click Folders, click Display, click Creating A Folder, and then click Display.

Method 2

Shut down and restart your computer. The Windows\Temp folder is re-created when you restart your computer.

Additional query words: 98 demo sample olepro32 dll

Keywords: kberrmsg kbinvalidpagefault kbprb KB189886