Knowledge Base

Internet Mail Service Event Descriptions Could Not Be Found

Article ID: 189614

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q189614

SYMPTOMS

When the Internet Mail Connector (IMC) on the Exchange Server 4.0 disk is installed on a computer running Exchange Server 5.0, you may get Event IDs 4125,4120, and 4118. The description for each is in the following format:
The description for Event ID ( 4118 ) in Source ( MSExchange IMC ) could not be found. It contains the following insertion string(s): M4XD8MB3

WORKAROUND

To resolve this problem, perform the following steps:

  1. Remove the IMC using the connector disk.
  2. Run the Exchange Server Setup program and choose to reinstall.
  3. In the Exchange Server Administrator program, from the File menu, choose New, Other, and then choose Internet Mail Service.
  4. The Internet Mail Service Wizard will start, proceed through the wizard to configure the Internet Mail Service.

MORE INFORMATION

If you have the Internet Mail Service configured to notify the Internet Mail Connector administrator of non-delivery reports (NDR), the administrator may not be receiving the notification.

Additional query words: disk IMS IMC

Keywords: kbprb KB189614


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