Article ID: 189578
Article Last Modified on 10/2/2002
APPLIES TO
- Microsoft Office 98 for Macintosh
This article was previously published under Q189578
SYMPTOMS
When you run the Microsoft Office 98 Updater, you may receive the following
message after you click Install in the Microsoft Office First Run dialog
box:
Microsoft Office needs to copy files to your system folder before it can
launch for the first time. Click continue to copy files and restart your
computer. Click cancel to exit without running your Office application.
If you click Continue, the first run installation process copies files to
your System Folder. Then, when you click Quit to the alert that the
installation was successful, your computer restarts. If you click Cancel to
the warning above, the Microsoft Office First Run dialog box is
redisplayed.
CAUSE
When you start the Microsoft Office 98 Updater, you may receive the warning
described in the Symptoms section of this article if you have any of the
following programs running:
- Microsoft Internet Explorer
-or-
- Microsoft Excel 98 Macintosh Edition
-or-
- Microsoft Word 98 Macintosh Edition
-or-
- Microsoft PowerPoint Macintosh Edition
While these programs are running, some of the files that the Microsoft
Office 98 Updater will update are in use and cannot be updated until you
quit the programs and restart your computer.
RESOLUTION
If you do not want to have your computer restarted after running the
Microsoft Office 98 Updater, make sure none of the programs listed in the
Cause section of this article are running.
Additional query words: OFF98 extraneous
Keywords: kbprb KB189578