Knowledge Base

OL97: Option to Automatically Enter MS Mail Password Missing

Article ID: 189571

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q189571

SYMPTOMS

In Microsoft Outlook 97, the option for automatic entry of a password may not be available in the Microsoft Mail Properties dialog box.

CAUSE

There may be corruption in the user profile.

RESOLUTION

Rebuild the user profile and add the Microsoft Mail service and other services.

For information on creating a profile, please see the following article in the Microsoft Knowledge Base:

171376 OL97: How to Create a New User Profile for Outlook


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Keywords: kbinterop kbprb KB189571


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